Shipping policy
Last updated: 5 October 2026
Shipping and delivery
We currently ship to addresses in the United States, Pakistan, and the selected international markets listed below. Standard shipping is free for these destinations.
Delivery estimates
Standard delivery is estimated at 9–22 business days. For made-to-measure items, the estimate starts when we have received your payment and your complete measurements. Availability, custom work, holidays and carrier delays can affect the arrival date, so please treat the estimate as a guide rather than a guarantee.
Where we deliver
We currently deliver to the following selected markets: Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, and the United States. If your destination is not listed, checkout will not offer delivery.
Tracking your order
We email your tracking number to the address on your order as soon as it ships. You can also sign in to your account to see your order status.
Your measurements and delivery address
Please check your measurements and delivery address carefully before you pay. If either needs correcting, contact us promptly. If a parcel is returned to us because of an incorrect or incomplete address, we will contact you to arrange reshipment, and you may be asked to pay the extra delivery cost.
Damaged, lost or incorrect parcels
- If your order arrives damaged, faulty or not as ordered, email support@a1kilts.com as soon as possible with photos of the item and the packaging.
- If your tracking shows delivered but you have not received the parcel, please check with neighbours and your local carrier office, then contact us and we will help investigate.
- Risk of loss or damage passes to you once the parcel is delivered to the address on your order.
Contact us
Questions about delivery, a delayed order or tracking? Include your order number and email support@a1kilts.com, or use our contact form. For returns and damaged or incorrect items, see our Refund Policy and FAQs.